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zero Tied to the screen for hours

09.02.2021
Josephin Hartmann
5898

"If you take service seriously, you automatically evolve with your customers," says pme Familienservice Managing Director Alexa Ahmad. As a result, many ideas and offers were developed during the first lockdown to relieve employees.

Frankfurter Allgemeine

The pandemic is a major challenge for everyone. With digital childcare, the pme Familienservice was able to successfully implement an innovative idea. But it's not just childcare that is keeping our customers busy. Concerns about relatives in need of care have also increased significantly during the pandemic. Above all, however, the mental stress of employees is also a key issue. The pme Familienservice has responded to this by offering not only coaching, but also cooking courses, for example. 90 supporters are available on a hotline to provide advice in emergency situations. This also applies to marital crises, addiction problems or depression.

The article has been published online.

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