Homecare-Eldercare
Advice and placement
for your employees

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Individual care advice

We advise working people and their relatives on all aspects of illness and the need for care and provide psychosocial support. 

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Tailor-made care solutions

Outpatient or inpatient, permanent or short-term: we provide detailed advice on all forms of care and services. 

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Financing care

Help in the financial jungle: We advise on the benefits provided by health insurance, care insurance and social assistance and provide support with the application process. 

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Powers of attorney & pension

How can you make provisions for old age? What do you need to consider with wills and inheritance? How can you make more of your pension? 

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Living in old age

We provide advice on senior-friendly living, home adaptations and aids to help people live independently in old age.

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Growing older consciously

How do I want to live in old age? When will I retire? Is a career move still possible? We develop perspectives together.

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Company care guides

Train your employees to become company care guides and strengthen your employees' work capacity and motivation in the long term.

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Severe disability & inclusion

We support people with a severe disability with advice on aids and financial support as well as (re-)entering the world of work.   

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Nationwide service, fast mediation.

Individual case management including correspondence.

Certified care advisors (§ 7a SGB XI).

Knowledge and service portal

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The information portal "Mein.Familienservice" offers your employees extensive information and materials for all situations in life, e.g. on laws and regulations for people in need of care, applying for care insurance benefits, adapting their home or searching for and selecting outpatient or inpatient care. With a large download area, video tutorials and e-coaching. Including individual start page with your employer logo. Optimized for all end devices.

24/7 hotline

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With the anonymous 24-hour hotline for psychological help, you can support your employees in acute crisis situations. The hotline is available around the clock, 365 days a year. Your employees will be advised exclusively by pme Familienservice experts with an additional qualification in systemic solution-oriented counseling. 

Solution-oriented consulting

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Recognize obstacles, work out steps for change, develop new ideas for solutions: In our consultations and coaching sessions, we work according to the solution-oriented consulting approach. We offer your employees psychosocial support for all challenges related to caring for relatives, such as conflicts, stress and overload or difficulties in dealing with illness, disability and the need for care, especially in the case of dementia. We are certified in accordance with the guidelines of the German-speaking Society for Online Counseling (DGOB).

Individual placement

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We relieve your employees of the time-consuming and difficult search for care solutions for their relatives in need of care and work with them to find viable solutions. Among other things, we arrange care and domestic staff, outpatient services and places in care homes or short-term and day care. We are there for employees in acute crises, for example when help is needed quickly after a fall. A particular advantage is the cross-location advice and placement service.
 

Individual and group coaching

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Mutual support, cross-departmental or cross-company exchange: Through group coaching sessions, you create an exchange platform for managers and team members - accompanied by the expertise of experienced pme Familienservice coaches. Individual coaching sessions give employees the opportunity to look at their issues more individually and in greater depth with the help of a coach. Online or live: how it best supports your teams and employees. 

Seminars and webinars

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At the pme Academy, employees can find a wide range of specialist lectures, workshops, advice workshops and e-learning courses on all aspects of care and work. A selection: Care solutions, financing care, living in old age and ambient assisted living, pension provision, advance directives, dementia, disability, self-care for family caregivers and further training to become a company care pilot. We offer our services online or on-site, and are also happy to provide in-house training at your company.

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People in need of care in Germany (2019).

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People in need of care are cared for by relatives.

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of caregivers are employed.
 

We are looking forward to providing you with an offer and will get back to you as soon as possible.

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"The homecare and eldercare services offered by pme Familienservice are very well received by our employees. They always find support and relief, even in difficult times."

Andrea Zibis & Co. KG
Personnel support Rohde & Schwarz GmbH & Co. KG

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Prevention & Care
13.11.2026
9:30  – 12:0
Online

Home Care – Outpatient Options for Family Caregivers

Are you providing care at home and looking for outpatient support? In our group coaching sessions, you’ll learn how to successfully provide home care and how to take advantage of the right services.

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Why is home care and elder care essential for employers? 

According to the 2024 Family Report
, 7.1 million people support or care for family members or close friends—4.1 million of whom do so while working. Many caregivers reduce their working hours or give up their jobs. Good counseling and placement services promote the balance between caregiving and work and help reduce the burden on caregivers. 

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What services does Homecare-Eldercare offer? 

Homecare-Eldercare offers advice and assistance on all matters related to aging, illness, and care. Topics include personalized care counseling, tailored care solutions, financing, powers of attorney and retirement benefits, housing for seniors, severe disabilities, and inclusion. Digital services, as well as lectures, group coaching sessions, and training to become workplace care navigators, round out the offerings.

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What qualifications do the counselors at Homecare-Eldercare have? 

All counselors are certified care counselors in accordance with Section 7a of SGB XI and have completed a short training course in systemic counseling. They come from the fields of health care and nursing, education, or psychology. Regular supervision and ongoing professional development ensure the quality of our counseling services. We are certified in accordance with the guidelines of the German-Speaking Society for Online Counseling (DGOB). 

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How can I contact the Homecare-Eldercare Advisory Service?  

The Homecare-Eldercare service offered by pme Familienservice provides counseling by phone, online, and in person, and is available around the clock. Our digital care advisor answers questions about long-term care insurance and organizing daily care. The Homecare-Eldercare service is available around the clock via a hotline and operates across all locations.  

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Is the counseling provided by pme Familienservice confidential?

Absolutely. Confidentiality is the cornerstone of our service. All conversations remain anonymous, with no feedback provided to the company. Your employees can rest assured that their identities and concerns are protected.

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What sets pme Homecare-Eldercare apart from other providers? 

The portfolio extends far beyond the core topic of “caring for family members.” Other areas of counseling include healthy aging, preparing for retirement, and strategies for combating loneliness in old age. 

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