Because emergencies don't come knocking: highly flexible childcare in exceptional situations

If the childminder is ill, the nanny suddenly quits or the kindergarten is closed, working parents are often faced with a major problem. This is where our back-up facilities step in and provide childcare.

The opening hours are tailored to a long working day so that no additional care is required, for example in the evening. Our back-up facilities are also open on Saturdays, public holidays and during school vacations. Children will find a cozy atmosphere, stimulating play materials and interesting age-appropriate activities to participate in.

We regularly offer taster days where parents and children can get to know our back-up facilities without obligation.
 

Services at a glance

• Highly flexible childcare for children from 0 to 12

• Support around the clock and at weekends if required

• One call is all it takes and care is guaranteed for the next day

• Conveniently located, child-friendly premises

• Educationally high-quality care in small groups

• Tested and high safety standards

• nationwide hotline, available around the clock. 

Nationwide hotline

You can reach the nationwide hotline for emergencies outside opening hours

Monday to Friday from 18:00-22:00 and on Saturdays, Sundays and public holidays from 14:00-18:00 on the free telephone number 0800 - 80 100 70 80.

Logging into the back-up facility

Back-up : 0421-3038240 (mo & thu 09:00-13:00, mi 15:00-18:00)

Taster days at the back-up facility

Every 1st Saturday of the month from 10:00-14:00, we offer all interested parents the opportunity to take a look at the back-up facility and get to know the staff. The taster Saturdays can only be attended by appointment.

Emergency care at home

If you would like emergency care in your own home, please contact our specialist advisors directly with your placement request or call our nationwide hotline to arrange for an "emergency mother" to come to your home.