Because emergencies don't come knocking: highly flexible childcare in exceptional situations

If the childminder is ill, the nanny suddenly quits or the kindergarten is closed, working parents are often faced with a major problem. This is where our back-up facilities step in and provide childcare.

The opening hours are tailored to a long working day so that no additional care is required, for example in the evening. Our back-up facilities are also open on Saturdays, public holidays and during school vacations. Children will find a cozy atmosphere, stimulating play materials and interesting age-appropriate activities to participate in.

We regularly offer taster days where parents and children can get to know our back-up facilities without obligation.
 

Services at a glance

• Highly flexible childcare for children from 0 to 12

• Support around the clock and at weekends if required

• One call is all it takes and care is guaranteed for the next day

• Conveniently located, child-friendly premises

• Educationally high-quality care in small groups

• Tested and high safety standards

• nationwide hotline, available around the clock.
   

  Emergency care for your children

  If you require emergency care in your own home, please contact our office directly with your placement request during regular telephone hours. Outside of our office hours, you can call our free nationwide hotline on 0800-801007080?.

  Please contact your employer to find out whether this benefit is available to you.

   

  The pme Familienservice-childcare center "Wolkenzwerge" in Berlin-Mitte and our cooperation partner "Kids Company" in Berlin-Tiergarten provide employees of our contractual partners who have purchased this service with highly flexible childcare solutions in the event of shortages.

  
  We have compiled the following file for you on this topic:

  Back Up Parent Info.pdf