Because emergencies don't come knocking: highly flexible childcare in exceptional situations

If the childminder is ill, the nanny suddenly quits or the kindergarten is closed, working parents are often faced with a major problem. This is where our back-up facilities step in and provide childcare.

The opening hours are tailored to a long working day so that no additional care is required, for example in the evening. Our back-up facilities are also open on Saturdays, public holidays and during school vacations. Children will find a cozy atmosphere, stimulating play materials and interesting age-appropriate activities to participate in.

We regularly offer taster days where parents and children can get to know our back-up facilities without obligation.
 

Services at a glance

• Highly flexible childcare for children from 0 to 12

• Support around the clock and at weekends if required

• One call is all it takes and care is guaranteed for the next day

• Conveniently located, child-friendly premises

• Educationally high-quality care in small groups

• Tested and high safety standards

• nationwide hotline, available around the clock.
   

If you would like emergency care in your own home, please contact our specialist advisors directly with your placement request.

The pme Familienservice-childcare center Ruhrpiraten in Essen provides employees of our contractual partners who have purchased this service with a highly flexible childcare solution in the event of shortages.

Please contact your employer to find out whether they offer this service. Therefore, please always register via our Familienservice office; we will check whether you meet the necessary requirements for use before each use.

Among other things, we record the company-relevant data required for the request authorization
and provide you with the information you need about back-up care.
We also recommend that you get to know the facility with your children on a trial day before a childcare bottleneck occurs. This should be booked by telephone.

Please register via:
pme Familienservice GmbH
-Ruhr area branch
Girardetstraße 1-5
45131 Essen
Tel: 0201-821468-0
Fax: 0201-821468-29
E-mail: ruhrgebiet@familienservice.de

For emergency care requests, you can reach our nationwide hotline at 0800-801007080 outside our telephone consultation hours.

The back-up support takes place in:
pme Familienservice-childcare center Ruhrpiraten
Girardetstraße 6
45131 Essen
Tel: 0201-821468-0