EAP-Success-Factors
An analysis of the success factors of employee assistance programs

The futurologists at GIM-Foresight conducted the empirical study "EAP-Success-Factors" on behalf of pme Familienservice . The study explores how employee assistance programs (EAPs) are perceived and which components influence employee acceptance and satisfaction.

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EAP is important for
employees 

Employee assistance programs are highly relevant for employees. More than two thirds (70%) of respondents state that EAP offers from their employer are important to them.

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Employees in companies with an EAP are more satisfied

There is a significant positive correlation between employee satisfaction and EAP. 87% of respondents in companies with an EAP state that they are satisfied with their employer. Without an EAP, this figure is significantly lower at 61%.

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Managers are the main users

Managers take advantage of EAP offers far more frequently (87%) than other employees (50%). Such offers therefore appear to be increasingly important for the recruitment and retention of managers.

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