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Leadership & HR

Promoting Job Crafting as a Manager in 5 Steps

Layoff numbers are rising, and with them, uncertainty among employees. Through job crafting, managers can transform fears of layoffs into energy for growth and increase engagement and productivity within their teams. Leadership coach Karoline Weber explains in five steps how you can systematically introduce job crafting to your team.

Text: Karoline Weber, Career and Leadership Coach | Editor: Sabrina Ludwig

What does "job crafting" mean?

The term "job crafting" comes from occupational psychology and refers to actively shaping one's own tasks without changing jobs or positions. Instead of waiting for changes to happen, you take control of your own development.

Studies show that more and more companies are cutting jobs

Reports of restructuring and job cuts in the German economy are on the rise. As early as the end of 2025, the ifo Employment Barometer clearly showed that an increasing number of companies are planning to cut jobs or adjust their workforce structures.

Reports of significant job cuts in the industrial sector alone underscored this trend in 2025 and painted a challenging picture for 2026 as well.

Concerns about job security are growing

For employees, this means, above all, a great deal of uncertainty. Concerns about job security are growing, and the question “Do my skills still make me a good fit?” is becoming increasingly urgent.

As a manager, how can I foster stability within my team?

In this environment, your role as a leader is changing. It’s no longer just about managing performance, but about actively creating stability and pointing the way forward.

This is exactly where job crafting can be used as a leadership tool. Instead of passively reacting to changes, you can work with your team members to proactively shape their roles and responsibilities.

Would you like to foster psychological safety in your team? Read the article: 10 Tips for Psychological Safety in Teams

Job Crafting as a Leadership Tool

Job crafting is a way to adapt valuable skills to new requirements, retain employees within the company, and give them an active role in shaping change. In this way, uncertainty is transformed into an opportunity for growth.

The 3 Dimensions of Job Crafting

Job crafting means that employees proactively tailor their work to their strengths, interests, and values.

This occurs along three dimensions:

1. Task Crafting (Designing Tasks)

Employees change the scope or nature of their duties. 

For example, they take on new responsibilities that align with their strengths and/or passions, or delegate tasks that others on the team can handle better.

2. Relational Crafting (Building Relationships)

The way we collaborate is being adjusted. For example, responsibilities for specific points of contact may be reassigned because a colleague gets along better with Person X from Marketing than you do, so you take on a different point of contact instead ; or communication within the team is being structured more deliberately, for example through regular retrospectives.

3. Cognitive Crafting (Shaping Perception)

This shifts the perspective on one’s own work. By explaining the broader context, employees come to recognize the greater purpose of their work and their contribution to the company’s success, which can greatly enhance their sense of purpose: “I’m not just a call center agent—I’m also a problem-solver and a customer satisfaction representative. The quality of my work has a direct impact on our company’s image.”
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The business case for job crafting is compelling

The business case for job crafting is compelling: Companies and leaders who promote it benefit from:

  • greater motivation and a better work environment, since employees enjoy their work more.
  • Greater performance and innovation, as employees’ sense of self-efficacy is strengthened, enabling them to approach their daily work with more energy and enthusiasm.
  • greater employee retention through opportunities for professional development.
  • Personal growth and career opportunities by recognizing and leveraging your strengths and managing your weaknesses.
  • Personal growth and career opportunities by recognizing and leveraging your strengths and managing your weaknesses.

Practical Checklist: How to Actively Promote Job Crafting in Your Team

The role of leaders, therefore, is not to dictate ready-made solutions, but to create a framework in which team members can become “job crafters” themselves. The goal is to strike a balance between the company’s objectives and the legitimate interests of individuals.

The role of the manager here is that of a coach who recognizes potential and facilitates its development in a way that promotes personal growth.

5 Steps: How to Turn Your Employees into “Job Crafters”

1. Raise awareness of “job crafting”

Actively discuss job crafting with your team if you notice any uncertainty or dissatisfaction, or if you see that individual team members are already taking steps to make proactive changes.

Make it clear that you’re open to working together to further develop roles and responsibilities. Let them know: “Your job isn’t set in stone.”

2. Listening and Observing

Have regular, open conversations. Ask questions that encourage reflection: “Which of your tasks give you energy, and which ones drain it?”, “Where do you see untapped potential in your role?”, or “What problem within the team would you like to solve?”

3. Create space

Whenever possible, allow for autonomy in performing tasks or collaborating with other departments.

Support employees who want to try out new approaches or launch small, independent projects that contribute to team or company goals.

4. Delegate with a Focus on Resources

When assigning tasks, consider not only capacity but also strengths and interests. A thoughtful approach to task assignment can boost motivation across the entire team and increase efficiency, even when resources are limited.

5. Convey Meaning

Establish a clear connection between daily tasks and the company’s overarching purpose. Help your team recognize the important contribution each individual makes to the bigger picture.


 

Job Crafting as a Challenge for Companies

Especially during times of change, it is unrealistic to redesign each employee’s workspace individually. 

However, it is possible to introduce all employees to the concept of job crafting. To this end, it is essential to recognize job crafting as a corporate resource and to integrate it conceptually into corporate policy. 

Similarly, HR and talent development should support managers in guiding the process using specific guidelines and tools. 

Conclusion: Job crafting helps support teams through change

Job crafting is an extremely effective tool for ensuring motivation, employee engagement, development, and performance during times of change.
By encouraging and empowering your team to actively shape their own work, you are directly investing in the resilience and future viability of your department.

FAQ: Frequently Asked Questions About Job Crafting

1. What is job crafting?

Job crafting means that employees proactively tailor their tasks, collaboration, and perspective on their work to their strengths, interests, and values—within the context of their existing job.

2. Why is job crafting particularly important during periods of job cuts?

During restructuring and workforce reductions, job crafting creates stability: Employees continue to develop their skills, feel they have more influence over their work, and are more likely to remain with the company.

3. What are the three types of job crafting?

Task Crafting: Adjust the scope and type of tasks (more of what’s manageable, less of what drains your energy).

Relational Crafting: Redesigning Collaboration, Interfaces, and Communication Channels.

Cognitive Crafting: Seeing your own role in the broader corporate context in a new light and experiencing it as meaningful.

4. As a manager, what can I do to encourage job crafting?

  • Openly discuss job crafting within the team.
  • Listen regularly and ask reflective questions.
  • Allow for flexibility and autonomy in carrying out tasks.
  • Assign tasks based on strengths and interests.
  • Highlight the significance and contribution of each role to the company's success.

5. How does job crafting benefit companies?

Job crafting boosts motivation, innovation, performance, employee retention, and team resilience—especially during change processes.

6. What role does HR play in job crafting?

HR should recognize job crafting as a resource, integrate it into policies and processes, and support managers with appropriate tools, training, and coaching.

 

zero How ILB makes employees crisis-proof

The ILB building in Potsdam
Leadership & HR

Strengthening team resilience: How ILB makes employees crisis-proof

In this interview, Kathleen Wiesener, HR Development Officer at the Investitionsbank des Landes Brandenburg (ILB), sheds light on the importance of a strong team spirit and how targeted measures such as coaching, feedback culture and external moderation help to strengthen employees. She explains which strategies ILB uses to create a resilient working environment in which employees receive the support they need to be successful in crisis situations.

What does ILB mean by team resilience and why is it particularly important for the company?

For us, team resilience means the ability of a team to overcome challenges, crises or stressful situations together and emerge stronger. This includes cohesion, mutual support, good communication and trust within the group. A resilient team can adapt quickly to new circumstances and remains productive even in difficult times.

What specific challenges do you face in strengthening the resilience of your teams?

Digitalization presents our employees with considerable adjustment requirements. In addition, there are frequent reorganizations, for example due to new guidelines or efficiency measures. There is also a high workload in many areas due to sickness absences or unfilled expert positions as a result of the shortage of specialists.

How have you anchored the topic of team resilience in your organization?

ILB recognized team cohesion and resilience as key issues many years ago. We offer our employees systematic support from coaches and trainers from the pme Academy. We have succeeded in raising awareness among managers that good team dynamics promote well-being. This leads to fewer conflicts and less sickness-related absences and strengthens the team's performance.

How does the cooperation with the pme Academy work?

The pme Academy supports us in the organization of team meetings and the moderation of larger workshops - ranging from small teams of 4 people to entire areas with 80 participants. We also work together with their conflict moderators. Managers are part of the system and therefore cannot mediate neutrally, which is why external support is very valuable. There are also preventative offers that enable managers and employees to address conflicts and provide feedback.

Unleash the full potential of your managers and teams now.

Our trainers and coaches at the pme Academy support you in difficult transformation and change processes or analyze together how you can make even better use of your team's strengths. 

More information on the seminars and training courses: pme Academy

What effect do these offers have on your employees?

Our employees find these offers very helpful. They appreciate being able to talk about team spirit away from the daily work routine. Since the coronavirus pandemic, many have been working from home, which has led to fewer informal meetings and more social distancing. Hybrid or digital meetings are often very business-oriented, but personal interaction is crucial to strengthen bonds and a sense of community.

How do managers specifically support their teams in difficult times and ensure a resilient working environment?

We promote a sense of unity in a variety of ways in order to strengthen cooperation. Together with the workforce, we have developed guidelines for transparent, constructive communication, a lively feedback culture and cross-divisional collaboration.
Not only managers but also employees are responsible for regularly discussing and reflecting on these values. Regular team events offer the opportunity to maintain personal connections despite hybrid working models and to discuss common interests beyond work content.

What measures do you take to ensure that employees dare to speak openly about challenges or mistakes?

Dealing constructively with mistakes and challenges is firmly anchored in our vision of a learning organization. We promote transparency and encourage our managers to support their employees and adopt a solution-oriented approach instead of looking for someone to blame.

How does this work in practice? Are there tools and techniques for systematically talking about setbacks and mistakes?

We systematically integrate the topic of feedback into our annual appraisals and thus repeatedly raise awareness of its importance. There have also been campaigns on how to give constructive feedback, with newsletters, postcard campaigns and training measures.

What programs, training or resources do you offer to continuously promote the resilience of teams and individuals?

In addition to various communication training courses, such as conflict management, we offer teams the opportunity to call in external mediators or moderators for team building in times of crisis. The pme Familienservice is an important partner here.
In addition, all managers have the opportunity to choose a coach to support them in challenging situations. In day-to-day work, it's often all about the "what" and less about the "how". When a team is reassembled or a new manager is appointed, we support the process with targeted guidance.

How do you ensure that employees are not overwhelmed in stressful phases and remain productive?

Stress management is a key issue that we support through training for both our employees and managers. It is an essential part of management development so that they can protect themselves and their teams from overload and manage crises in a targeted manner. We also offer social counseling and practical support in difficult private and professional situations via an external partner.

We are currently experiencing a very strong polarization in society. Is this also noticeable in your teams? Are the conflicts growing?

My perception is that we are very reluctant to talk about politics, possibly to avoid conflict. I can only speak for my team here: It is very important to us to treat each other with respect, and that includes respecting different opinions. One example was the vaccination debate during the coronavirus pandemic, where there were both supporters and opponents. I experienced a lot of tolerance. Good cooperation is important to us and helps us to overcome crises together.