About us
We strengthen the work-life balance
of your employees.

1993 - In the first few years, well-known companies such as Mercedes Benz, Deutsche Lufthansa, Commerzbank, Philips, Beiersdorf, Fraport Daimler Benz, Bosch and Landesgirokasse purchased the new service. The "Kinderbüro" set up branches in Frankfurt and Stuttgart. This was soon followed by Berlin, Hamburg and Cologne as well as cooperation partnerships in Austria and Switzerland.

1996 - In partnership with its customers, the pme Familienservice developed the Homecare Eldercare service to support employees and their relatives in need of care. This was soon followed by advice on conflicts, addiction, mobility and other life crises.

1998 - The company name "Kinderbüro" no longer covered the company's entire range of services. The company was therefore renamed "Familienservice" and finally transferred to "pme Familienservice GmbH" in 1998.

1999 - together with Commerzbank AG, the pme Familienservice opened the first childcare center for exceptional cases in Europe - the "Kids & Co. Back-up". This is a flexible and short-term care service for working parents in exceptional situations. Today, pme Familienservice operates facilities throughout Germany - kindergartens, crèches, back-up facilities, family crèches and after-school care centers.

2003 - By offering income and budget advice and health management for corporate clients, pme Familienservice established itself as the leading all-in-one provider for employee assisstance in German-speaking countries.

2008 - The public website www.familienservice.de was launched at the end of the 1990s to provide our customers with an overview of our services. With our customer portal Mein.Familienservice.de, we laid the foundation for a modern information and service portal in 2008, which was gradually expanded to include useful functions such as a childcare database, babysitter search, eCoaches and chat advice.

2012 - It was already common practice for many international companies to support their employees when they moved to another country for work reasons. But concierge services, such as ironing or shopping services, were also frequently found at US companies. At the request of some pme customers in Germany, we have therefore expanded our assistant services to include these offerings.

2014 - For many years, experts have been offering lectures and workshops on childcare and care advice. However, our corporate clients needed a much broader range of information and training opportunities. That's why pme developed a wide range of innovative formats - seminars, coaching sessions and consulting workshops - on various topics relating to work-life balance. The cornerstone of our Work-Life Academy and was bundled under the independent product pillar pme Academy in 2014.

2018 - Many doctors, psychotherapists and social workers were very skeptical about the possibilities of location-independent face-to-face counseling via video chat. However, it was clear to pme that such consultation options could reduce the hurdles for many of our customers when seeking advice. In 2018, we therefore introduced an online counseling and coaching platform certified by the Association of Statutory Health Insurance Physicians to give our customers another way to access our life coaching services.
 

2020 - As one of 3,000 innovative ideas that emerged out of the emergency of the corona crisis, our interactive online childcare was honored by the initiative "#beyondcrisis - time for new solutions". The initiative of "Germany - Land of Ideas" is the joint location initiative of the German government and German industry, represented by the Federation of German Industries (BDI).

2021 - Digital solutions for preventive healthcare have been an important component of sustainable occupational health management programs, and not just since coronavirus. The pme Familienservice Group has been working for some time to create easily accessible offerings to promote physical and mental health. By acquiring the Mindance app, we are strengthening our offering for occupational health management and our position as a digitalization pioneer in the social services sector.

2022 - First Apple Distinguished School certificate in Germany