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Finance & Law

Financial wellbeing for employees - why is it important?

Financial health is more than just a good salary. If you help your employees to better understand and plan their own money management, you are investing directly in motivation, satisfaction and loyalty. Because money worries make you ill - and unproductive. Companies that actively promote financial wellbeing create real added value for their team - and strengthen their employer brand at the same time.

Financial wellbeing for employees: Why is it important? 

The term "financial wellbeing" refers to a person's ability to meet their financial obligations, reduce debt and achieve future goals - whether in the near or distant future - financially. 

Companies can increase the financial wellbeing of their employees by paying a fair salary, offering company pension insurance, or providing access to information or webinars that offer guidance and decision-making aids on financial topics. 

"From our consultations, we know that most of the financial worries of employees are due to the fact that many do not know their financial situation exactly and therefore cannot plan well for the present - and certainly not for the future."
Manuela Sontheimer, income and budget consultant, pme Familienservice

Employers who actively look after the financial health of their workforce benefit on several levels:  

  • Employee satisfaction and loyalty can be increased
  • motivation is promoted
  • employee turnover can be reduced.

It can also have a positive impact on the company's image, which in turn makes it more attractive to new talent. Financial wellbeing is therefore a win-win situation: for companies and employees. 

Impact of financial problems on the well-being of employees

When employees struggle with financial difficulties, it often has a serious impact on their performance and well-being. A financially stressed employee may be less focused, distracted or unmotivated, which affects the quality and efficiency of their work. 

In its annual Stress in America report , the American Psychological Association (APA) has repeatedly found that financial worries are one of the biggest sources of stress for adults. In the 2015 study, 64 percent of Americans reported that money is a significant source of stress for them, especially for parents and younger adults.

7 main types of stress caused by financial difficulties 

Here are the 7 main types of stress highlighted in this study: 

1. chronic stress 

Financial worries often lead to long-term, chronic stress, as the feeling of being constantly confronted with money problems is a constant burden.  

2. fear and worry 

A common stress factor in this study was anxiety about the future, particularly about financial security. Many people worried about their retirement savings, whether they would be able to pay bills or how they would cover future expenses (such as medical costs or debt). 

This fear of the future leads to constant worry and a feeling of helplessness, as financial problems are perceived as difficult to solve.

3. sleep disorders 

One of the most common physical stress symptoms associated with financial worries is sleep disturbance. 44 percent of adults in the study said that stress due to financial worries keeps them awake at night. Lack of sleep increases stress and can lead to a variety of health problems, including poor concentration, anxiety and depression

4. stress due to job insecurity 

Younger adults and parents in particular reported job stress related to uncertainty about their job or source of income. The pressure to remain financially stable and earn a living can lead to job burnout, which manifests itself in fatigue, frustration and a drop in performance

5. physical health 

Physical symptoms are also an important stress factor. The physical effects of financial stress include headaches, stomach problems, high blood pressure and increased risk of cardiovascular disease. These physical symptoms are both a consequence of stress and an additional health factor that can further exacerbate financial stress. 

6. relationship stress 

Financial worries often put a strain on interpersonal relationships, especially partnerships. The study shows that many people experience financial burdens as relationship stress, as money problems can lead to conflicts and put a strain on emotional closeness and communication between partners. 

7. depression and anxiety 

Persistent financial stress contributes to the development of depression and anxiety disorders. The study points out that many people struggling with financial worries feel a loss of control over their financial situation, which increases feelings of helplessness and increases the risk of depressive episodes. 

How can employers support employees with financial difficulties?

If, for example, you as an employer learn of an employee's financial burden through a wage garnishment, you should take this as an opportunity to actively offer support - or at least provide confidential information on who the person concerned can turn to. The earlier you provide support, the easier it is to avert negative consequences.

Getting out of debt is often challenging, but not hopeless. There are various approaches - such as drawing up a budget, negotiating with creditors, debt restructuring or, as a final step, personal insolvency. Professional debt counseling as part of EAP employee counseling, for example, offers valuable support and guidance.

 

EAP employee counseling in all situations - since 1992!

On behalf of more than 1,400 employers, the pme Familienservice Group supports employees in achieving a successful work-life balance and being able to work with a clear head. 

We support working people in crises, e.g. financial difficulties, conflicts at work, addiction or partnership problems or when it comes to care and childcare.

EAP employee counseling

zero employee assisstance successfully | GIM-Forsight Study

Graphic with the text: Work-life balance is not a sure-fire success
Leadership & HR

employee assisstance successfully: EAP study

The futurologists at GIM-Foresight conducted the empirical study "EAP-Success-Factors" on behalf of pme Familienservice . The study explores how employee assistance programs (EAP) are perceived and which components have an influence on employee acceptance and satisfaction.

The new empirical study "EAP-Success-Factors" by GIM-Foresight shows what is important for the acceptance and use of employee assistance programs/employee assisstance (EAP). The study explores how such programs are perceived and which components have an influence on employee acceptance and satisfaction.

 

Many companies see a growing need for measures to increase employer attractiveness, both in the context of attracting new employees and retaining their employees.

Young employees in particular have far more differentiated expectations when choosing a company. Organizations should show more consideration for employees' private lives, offer more flexibility in the context of mobile working and also pay more attention to a sustainable corporate culture that also takes employees' physical and mental well-being into account.

The characteristics of EAP programs/employee assisstance

Against this backdrop, companies are increasingly offering support services that are particularly dedicated to employees' professional and private issues. In Germany, the focus is often on work-life balance, but comprehensive health management is also increasingly being offered, with sports and relaxation programs, health advice and psychosocial counseling and coaching in difficult life situations.

The benefits of employee assisstance

Numerous studies prove the benefits of EAP offerings for companies and employees:

  • Retention of staff: Savings are achieved through lower staff turnover and the retention of employees with children or dependents in need of care.
  • Recruitment: Qualified staff and managers can be recruited, as surveys show that work-life balance is an increasingly important criterion for choosing an employer.
  • Reduced absenteeism: The number of sick days taken by employees decreases as family bottlenecks and health difficulties are minimized.
  • Increased performance: By reducing stress factors, employees can concentrate better on their work and at the same time prevent health problems.

A meta-study by management consultants Deloitte shows that the average return on investment (ROI ) for employers who invest in health-promoting measures is 1:5.3, i.e. for every euro that employers invest in such measures, they achieve an economic added value of 5.30 euros (Deloitte, 2022).

EAP programs are not a sure-fire success

The added value of EAP programs for companies is widely accepted today. However, it is often underestimated that the impact of support offers depends heavily on the specific design and communication of such measures. It is therefore not enough to offer just any program. The "EAP-Success Factors" study therefore explores how such programs are perceived and which components have a less strong influence on employee acceptance and satisfaction.

The results of the study will be presented in detail on November 14(register for the livestream). We are anticipating some of the findings here.

Study findings: a preview

employee assisstance is important for employees

In general, employee assistance programs are highly relevant for employees, especially when it comes to work-life balance measures. More than two thirds (70%) of respondents state that EAP offers from the company are important to them. This figure is even higher for managers (77%) than for employees (68%).

Graphic shows how many respondents answered that EAP is important to them.

Managers are the main users

Managers make use of EAP services far more frequently (87%) than other employees (50%). This indicates that managers are better informed about the offers and at the same time take advantage of such services much more naturally. It can also be assumed that high potentials now have a certain expectation of EAP services and that such services are increasingly important for the recruitment and retention of managers.

Graphic showing how many employees state that they use or have already used EAP.

What focus do employees want from EAP/employee assisstance ?

When asked which focus the survey participants would place on the expansion of EAP services, the focus is relatively evenly distributed between mental (35%), physical (35%) and work-life (30%) services. However, these preferences vary substantially depending on age, gender and the presence or absence of children. It is therefore hardly surprising that women (36%) and men (38%) with children place much more value on work-life balance options than women (22%) and men (24%) without children.

It also shows that the importance of physical health services increases with age. In the 18-29 age group, only 25% focus on expanding such offers, while the proportion of respondents over 60 is 54%. Conversely, mental health and work-life balance services are more important for younger employees under the age of 40.

Graphic showing which priorities respondents would like to see in EAP.

Conclusion

EAPs and programs for employee assisstance can have a positive impact on both employees and the company's image: from reducing stress and absenteeism, to promoting enjoyment of work and satisfaction with the employer, to supporting the image as progressive, innovative and employee-oriented.

The use of EAP is very pronounced among managers, while only 50 percent of the employees surveyed had used EAP. The following factors are particularly important for employee use: cost coverage by the employer, a wide range of offers, individual and flexible access and usage options, and fast access.

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The study design

From the end of May to the beginning of June 2023, the market research institute GIM-Foresight conducted a quantitative online survey in Germany, which took an average of 15 minutes to complete. The sample comprised a total of 1,000 employees, including 382 managers. All participants had to be employed in companies with at least 200 employees at the time of the survey. The sample size was deliberately chosen to ensure a comprehensive and multi-layered data basis for assessing the impact of EAPs on employee satisfaction and well-being in German companies. Participants were recruited via online access panels.

References

Deloitte (2022), Mental health and employers. The case for investment - pandemic and beyond, London, UK.