Children design a book together
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pme donates: Bücherpiraten e.V. from Lübeck

The non-profit association Bücherpiraten inspires children and young people to tell, read and create stories. In the "1001 languages" project, young creatives can publish their own books, which are translated into countless languages by volunteers. Co-founder and managing director of Bücherpiraten Lenara Sanders and project manager Christina Sturm are passionate about this unique project. In this interview, they talk about what drives them to tell stories with children and for children. 

"The first experiences of reading aloud shape children's path to reading and language skills and to education."

How does the "1001 languages" concept work? 

We want children to find picture books in their familiar language. That's why we have created "1001 Language", a database of free picture books that can be used by reading promoters and readers from all over the world.

On the bilingual-picturebooks.org website, we publish bilingual picture books written and illustrated by children for children. A network of more than 200 volunteer translators currently translates the stories into over 80 languages. As many stories as possible are also recorded as audio books. Families and reading promoters worldwide can then download the picture books free of charge in the language combination of their choice.  

It is important to us that the website provides a space for children's ideas, wishes and hopes. That's why we only publish books that have been jointly conceived, told, written and illustrated by children or young people. The groups can work together on their ideas, they are given a platform and are heard.  

We also offer seminars and workshops to support educators in this process. Once a book is online, it can be read digitally or printed out as a book. And the journey often goes even further: multilingual readings or radio play projects are created around the stories.

How did the idea for "1001 languages" come about and what was the trigger for this special project? 

At an international reading promotion congress, we talked to reading promoters from all over the world about the topic of first contact with books. The first experiences of reading aloud shape children's path to reading and language skills and to education. Reading promoters agree that this introduction to the world of stories should always take place in a familiar language. This is the only way a family can immerse themselves in a story together and associate the medium of books with safety and enjoyment.  

Unfortunately, we realized at the congress that reading promoters from all over the world face a similar problem: There are far too few multilingual picture books. This particularly affects children whose families have moved to another country or fled, or children who speak a minority language, a dying language or a dialect.

Often many languages are spoken in a country or region, but books are only available in one dominant language such as English, French or German. After the exchange at the reading promotion congress, it was clear to us that we need more bilingual books. We therefore looked for a non-profit solution that would make it easy to find books in your own language combination, even if it is an unusual language combination.


The children hold their own book in their hands. Photo: Bücherpiraten e.V.

What challenges do you face during implementation? 

In our multiplier seminars, we often encounter great enthusiasm for the project among educators. Nevertheless, the step from participation in a seminar to implementation is often difficult. There are many reasons for this: A picture book workshop needs time and space, which is not always available in everyday life. Leading a participatory process in which the children's ideas shape a story together is challenging.  

It is precisely these workshops that are at the heart of "1001 Language". Time and time again, we experience how the entire creative process has a lasting effect on the children involved - from the initial idea, joint implementation and publication to translation and multilingual presentation. Children practise making decisions as a group, experience self-efficacy and see their multilingualism as a strength.  

We have therefore developed various support services over the past year to make implementation easier for teachers. We have published a practical handbook and created an individual advisory service. The latter in particular was very successful in helping teachers to implement a picture book workshop step by step. However, individual advice involves a lot of effort and costs for us, which is why we can only offer it through funding.  

Last year, you received a donation of over 10,000 euros from pme. What activities have you already been able to implement or would you like to implement soon? 

Several picture books have been created in childcare centers in recent months. And that's only because we were able to invest a lot of time and resources in the advisory service. In our seminars, we have often heard doubts as to whether it is even possible to create picture books in childcare centers . After all, the children can't yet read and write themselves.

The three picture books are wonderful proof that this is possible. We advised them every step of the way and are now delighted that it worked. The result is very beautiful picture books that have already been translated into many languages.

The teachers were most enthusiastic about the book presentations: That moment when the groups realize that they have actually made a whole book.

What feedback from children, families or teachers has particularly touched you? 

We receive a lot of positive feedback, especially from parents of multilingual children and people who promote reading. We received a particularly nice one from the mother of a participant after one of our last picture book workshops. She told us that they had downloaded and printed out the finished, translated book in the languages spoken in their family: Spanish, Hungarian and German.

The best thing about it for us was that she said her son, who had never liked reading before, now picks up his own book again and again - and wants to read it to others. He reads it to his little sister in German and Spanish, and he looks at the book with his grandparents in Hungarian. Stories like this are a wonderful illustration of why we are doing this project. The fact that children experience themselves as authors, that they can build bridges in the family with their multilingualism - this is exactly what "1001 languages" is intended to make possible.


The stories are the result of collaborative work. Photo: Bücherpiraten e.V.

What are your long-term goals for the project? 

In addition to our worldwide network of translators, we would also like to build up an active network of educators who run picture book workshops with children and young people in the long term. This way, professionals from different fields can exchange ideas and learn from each other, and we can develop new workshop ideas together. 

To this end, we want to further expand our support for educators through our individual advice and guidance - for example on different age groups or the inclusion of diverse language backgrounds - and through regular multiplier seminars online and in person. Our aim is to create stories that are as diverse as possible and that are conceived, written and illustrated by different groups in different places.

How can interested individuals or organizations support you - be it through donations, volunteer work or other forms of help? 

There are many ways to support "1001 Sprache" - and we are happy about any form of participation! In order to continue offering the picture books on our website free of charge, we have started a campaign on Patreon. We are very happy about everyone who supports us there with a monthly contribution. 

Anyone who works with children's or youth groups is cordially invited to organize their own picture book workshop. We try to offer as much help as possible and to pass on our methods and experience in order to set up a creative workshop. 

A very important contribution also comes from our volunteer translators and proofreaders, who help to make the stories accessible in as many languages as possible. If you would like to get involved, you can find all the information on our website - or simply send us a short email. 

Of course, we are generally happy when the books on our website are used and distributed, which can lead to reading promotion projects, multilingual readings, films, plays and much more.   

Social commitment of the pme Familienservice

The "pme donates" fundraising campaign has been running for four years, giving pme team members the opportunity to nominate charitable organizations in the areas of international development aid, social work, climate and animal protection and culture for a donation, which they actively support. All team members then vote for the organizations they want to support. The organizations with the most votes receive a donation from pme Familienservice. In 2024, six national and international organizations received a total of 50,000 euros in donations.

zero What is an Employee Assistance Program (EAP)?

A helping hand to get employees over a cliff
Leadership & HR

What is an Employee Assistance Program (EAP)?

Mental stress, conflicts at work, debts, family disputes: EAP employee counseling supports employees with private and professional problems. This promotes health and motivation, reduces absenteeism and takes the pressure off managers. A win-win situation for employees and employers.

What is an Employee Assistance Program (EAP)?

An Employee Assistance Program supports employees in professional, private and health crises and challenges - in most cases through external employee counseling.

An EAP is suitable for companies of all shapes and sizes and is generally part of occupational health management, as it increases the health, motivation and satisfaction of employees. EAPs are available 24/7 via a hotline and a trained team of experts. The counseling topics range from psychological stress to family difficulties and addiction problems.

Arrange an EAP consultation!

Employee Assistance Programs provide a confidential and accessible platform where employees can receive professional help without worrying about consequences for their careers. The EAP counselors advise and support their clients anonymously and confidentially. The employer should not learn anything about the content of the counseling or the names of the employees.

Some companies combine internal company social counseling with the EAP services of external employee counseling.

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Topics of an Employee Assistance Program?

The range of services offered by EAP providers in the DACH region varies. Many offer a "classic" EAP with psychological counseling on health, professional and personal issues.

Other service providers extend this service to include initial legal advice, arranging childcare solutions, income and budget advice, help in the home and garden and more.

EAP counseling for psychosocial issues.

  • Conflicts in the workplace
  • Crisis intervention, e.g. in the event of suicide
  • Dealing with grief, death and loss
  • Stress, burnout, depression, anxiety disorders
  • Conflicts in partnership and family
  • Educational issues
  • Addiction and dependencies, e.g. alcohol
  • Domestic violence
  • Financial worries and over-indebtedness
  • Questions and advice on care tasks and financing care

EAP advice on leadership and team issues:

  • Communication and conflicts (in a team or with a manager)
  • Time and self-management
  • Mindful Leadership
  • Change management
  • New as a manager
  • Leadership style, agile leadership
  • Mindful Leadership
  • Women in leadership
  • Dealing with death in the workplace

Example of EAP employee counseling: divorce, debt, absenteeism

 

Ms. Altershoven recently separated from her partner. They have a child together and have bought a house that is not paid off. The debts for the house are pressing and Mrs. Altershoven doesn't know how she is going to pay for it alone. Dealing with their three-year-old daughter is also still difficult for the newly separated parents.

All this puts a strain on Ms. Altershoven and she sleeps badly. She is a shift manager in a construction company. Because she is exhausted, she makes mistakes more and more often. Her boss also notices this and draws the attention of her long-standing and reliable employee to the EAP counseling service

The income and budget counselors show her potential savings and where she can apply for financial support. The specialist advisors on the EAP hotline are ready to listen to the psychological stresses that are weighing on Ms. Altershoven: the separation, the feeling of being alone with everything. Together, they develop solution-oriented methods to help her cope better with the daily challenges.

The aim of every EAP consultation: helping people to help themselves

The aim of all EAP counseling is to help employees to help themselves. This means that counseling is not only aimed at solving short-term problems, but also at helping clients to develop long-term coping strategies in order to overcome future challenges on their own.

Advantages and benefits: Why is an Employee Assistance Program worthwhile?

Who is an Employee Assistance Program suitable for?

The aim and purpose of an Employee Assistance Program is to support employees in times of personal and professional crisis and to help them before "minor" problems become major ones and result in chronic stress disorder, for example.

EAP counseling is not a substitute for therapy. However, it can be a good transition until a place in therapy is found. On average, the waiting time until therapy begins is five to six months. This is a very long time for people with mental illnesses. Long waiting times also increase the risk of mental illnesses worsening, prolonging or recurring. In addition, the longer the waiting time, the higher the proportion of people who give up looking for therapy.

The EAP specialist advisors do not issue sick notes or prescriptions. They also do not make diagnoses. If stress is identified that cannot be resolved through the counselling service, a qualified referral is made to specialized network partners of the EAP provider. Some EAP providers also provide support in the search for therapy places or a place in a psychiatric ward.

Managers receive professional support with difficult management issues - e.g. in dealing with mentally stressed or conspicuous employees or with personal development in their management role - as well as with their own questions from a professional or private context.


Advantages of Employee Assistance Programs for companies

However, EAP employee counseling not only offers numerous benefits to employees, but also to companies:

1. less absenteeism: Studies show that EAPs help to reduce absenteeism due to health problems or personal crises.

2. increased productivity: By helping employees to overcome personal or professional problems, EAP counseling contributes to increased productivity.

3. improved employee retention: Companies that take care of their employees' well-being promote better retention and loyalty.

4. cost savings: By reducing absenteeism and improving work performance, companies can save costs in the long term.

5 Employer branding: Do you look after the interests of your employees? Congratulations! According to studies, this is pretty well received and helps with recruiting new employees.

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Download whitepaper EAP study

What does an Employee Assistance Program cost?

The employer offers their employees the EAP service and, ideally, informs them about its use via the intranet, newsletter and/or company social media.

The service is free of charge for employees and managers and, if necessary, their relatives.

How does an EAP employee counseling session work?

The EAP counseling process is designed to provide employees with fast, confidential and effective support. By combining immediate counseling, long-term therapy options and resource referrals, employees can receive help in a variety of life situations, which in turn contributes to a healthier and more productive work environment.

EAP employee counseling typically proceeds as follows:

1. contact: Contact is often made via a hotline, e-mail or an online portal provided by the employer.

2. initial interview: In the initial meeting, the advisor first clarifies the employee's current situation: What are the reasons? Is there an acute crisis? What is the aim of the counseling? This meeting serves to establish a relationship of trust and to gain an overview of the employee's challenges. In addition, the counsellor can assess whether further help such as psychotherapy, clinics or specialized counselling centres is required and, if necessary, provide support in finding a referral.

3. counseling process/counseling sessions: After the initial meeting, the first steps towards a solution are implemented in the counseling process. This plan can comprise several sessions, usually 3 to 6, depending on the employee's needs. The focus is on developing solutions and using existing resources. The counselor supports the employee in planning and implementing concrete steps.

The sessions can take place over the phone, in person or online.

4. follow-up and support: The EAP counselor usually also provides follow-up and ongoing support to ensure that the employee is making progress and effectively using the resources provided. This may include additional counseling sessions, referrals to other service providers or support in implementing coping strategies.

5. conclusion: The counseling process usually ends when the employee has achieved the goals set or when the counselor and the employee jointly decide that no further support is required. Even after the formal counseling process has ended, the employee can often continue to access EAP services if new problems arise.

For quality assurance purposes, employees are given the opportunity to provide anonymous feedback on the advisory process after the end of the advisory process using the customer evaluation.


 

Implementation and use of Employee Assistance Program

Implementing a successful Employee Assistance Program requires clear communication, employee training and regular evaluation.
Companies should ensure that their employees are aware of the existence of the program and know how to access the services offered.

Possible means of communication for information are

  • Information stands
  • Articles and notes on the company intranet
  • Onepager
  • Social media, videos
  • Newsletter

Arrange an EAP consultation!

Quality features of EAP providers

Choosing a good EAP provider is critical to the success of the program and employee satisfaction. Here are some quality features you can look out for when making your choice:

1. experience and reputation: Look for EAP providers with proven experience and a positive reputation in the industry. Check their track record and look for reviews or recommendations from other companies that have used their services.

2. qualification of the advisors: Make sure that the EAP provider's counselors are qualified and experienced. They should have a psychosocial degree in psychology, social work (or comparable) and specialize in topics such as stress management, addiction prevention, conflict resolution, family counseling, etc.

3. diversity of services: A good EAP provider offers a wide range of services to meet the diverse needs of employees, including psychosocial counseling, addiction counseling, financial counseling, legal counseling, childcare, career counseling, etc.

4. accessibility and availability: The EAP provider should offer easily accessible services, either through telephone hotlines, online chats, face-to-face counseling sessions or a combination of these methods. Employees should be able to get support quickly and easily when they need it.

5 Confidentiality and data protection: Ensure that the EAP provider has strict confidentiality policies and data protection provisions to protect the privacy of employees. Counseling sessions should be confidential and employees should feel safe to speak openly about their problems without fear of negative consequences.

6. customer service and support: Look for an EAP provider that offers excellent customer service and support. They should be able to respond quickly to requests, understand the customer's needs and offer customized solutions that meet the company's requirements.

Quality feature: Qualifications of the EAP consultants

When selecting an EAP provider, employers should definitely pay attention to the qualifications and employment relationship of the counselors.

Some providers only require their EAP counselors to have coaching training. With others, the counselors must have a psychosocial degree and further training and are usually permanently employed. This facilitates quality assurance in counseling.

Conclusion: The importance of Employee Assistance Programs/employee assisstance

At a time when challenges in the workplace and in employees' personal lives have become more diverse, Employee Assistance Programs play a crucial role. Not only do they provide much-needed support for individual crises , but they also help promote a positive work environment, higher productivity and long-term cost savings for organizations. By supporting employees during difficult times, EAPs create a win-win situation for everyone involved.

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