Childcare
Advice and placement
for your employees

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Desire to have children & pregnancy

The issues surrounding the desire to have children, pregnancy and birth are emotional and complex. We support parents during this special phase.

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Parental leave & parental allowance

Stress-free through the bureaucratic jungle: we advise on the options for parental leave and financial entitlements.

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Day nurseries, kindergartens & childcare centers

Childcare places with suitable opening hours are difficult to find, especially for working parents. We support you in your search.

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Child day care, nannies & Au-Pair

Private childcare can be the right solution for childcare needs outside of childcare center and school. We can help you find verified offers.

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School & vacation care

Whether it's a vacation at home or abroad, on site or online: Our nationwide vacation offers guarantee unforgettable experiences.

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Young people & education

The development of young people is a constant challenge for families. We provide helpful tips on various phases and questions relating to education.

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Back-up & emergency support

If regular childcare is unavailable or if fringe-time care is required, we also offer highly flexible replacement care at short notice in our back-up centers or at home.

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Family Law & Finances

In the event of separation, divorce or adoption, parents have many questions about rights, obligations and finances. We provide guidance and legal advice.

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Nationwide service, fast mediation.

Permanent, specialized consultants.

Tested childcare services.

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0 %

of all parents want childcare services from their employer.

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0 %

of employees describe their company as child-friendly

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0 %

of all companies see supervision as an important productivity factor.

Online portal: My.Familienservice

With our information portal "My.Familienservice" provide your working parents with comprehensive information and materials on pregnancy, maternity leave, parental leave, child benefit and much more. Integrated database for searching for suitable childcare providers and vacancies childcare center and school places. With a large download area, video tutorials and e-coaching. Including individual start page with your employer logo. Optimized for all end devices.

Individual childcare placement

We work together with parents to create sustainable childcare solutions. By providing childcare services in private households, childminders, au pairs, places in childcare facilities, vacation offers, schools, homework and tutoring or home helps, working parents are relieved of childcare tasks. We have a pool of emergency caregivers and back-up facilities, especially for short-term needs!

Support in emergencies and at weekends

It is often impossible to find childcare, especially at off-peak times when childcare center or school is closed or during the vacations. Our childcare services cover all conceivable options. We offer highly qualified childcare solutions, even for emergencies or at weekends.

24-hour hotline for parents

Whether childcare in exceptional situations, parenting issues, family finances or help with birth and pregnancy - with the anonymous 24-hour parenting hotline, you can support your employees in all areas relating to family life. . The hotline is available around the clock, 365 days a year. Your employees will be advised exclusively by pme Familienservice experts with an additional qualification in systemic solution-oriented counseling.
 

Parental counseling

From pregnancy and birth to the child's adulthood - every phase has its upsides and challenges. Our team of social pedagogues, educators and parent counselors supports parents in every phase and takes the pressure off everyday professional and private life.

Parents' Academy

Every year, over 400 seminars, webinars, specialist lectures, workshops, advice centers, group coaching sessions and e-learning courses for parents and co-parenting family members are offered at the pme Parents' Academy. The topics range from administrative procedures for parents-to-be and child development issues to dealing with school problems, puberty and career guidance. Online, on-site or in-house at your company.

We would be happy to discuss with you how pme can support you.

JAN SIEMERS Head of SOCIAL, Beiersdorf

"Our collaboration with pme Familienservice is based on a very long tradition. Over the course of time, our trust in high-quality support has grown stronger and stronger. The satisfaction of our employees gives us the security of working with an extremely reliable partner."
JAN SIEMERS Head of SOCIAL, Beiersdorf
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What specific situations does parental counseling cover? 

pme Parenting Counseling supports families through every stage of parenthood— from planning a family and pregnancy, through parental leave, parental benefits, and part-time work arrangements, to childcare solutions, child development, and the challenges of everyday family life. At the same time, the parenting counseling service serves as a reliable partner for HR managers. Topics include, among others:

Planning a Family & Pregnancy
Parental Leave, Parental Benefits, Maternity Leave
childcare centers , Daycare Centers, In-Home Childcare, Nannies, Au-pair 
Parenting, Family Relationships, and Partnerships
Child Development and Neurodiversity
Everyday Family Life, Work-Life Balance, and Mental Load
Media Use and Adolescence
Family Law and Finances 

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How does parenting counseling differ from a service that simply matches families with childcare providers?

The pme Parenting Counseling Service is more than just a placement service for childcare spots. The parenting counseling service starts one step earlier:

Qualified counselors provide guidance and support in making decisions about suitable childcare options. This can lead, in the next step, to a specific childcare arrangement—such as a child care provider, a nanny, or a spot in a daycare center.

In practice, these two services work hand in hand:
Counseling to clarify the situation, and preparing a proposal for concrete implementation. 

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How quickly do employees receive support?

Our Parent Counseling Hotline offers immediate telephone counseling with an educational focus Monday through Friday from 9 a.m. to 5 p.m. Outside these hours, our anonymous 24/7 Expertline provides initial support in urgent cases.

Follow-up contact can be made via chat, the contact form, or through local specialized counseling services. We will contact you by phone or email within 48 hours. 
 
Consultations take place in person at our pme locations, via video, or by phone—whichever you prefer—with complete flexibility and based on urgency. 

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What qualifications do the counselors in the parent counseling program have?

Our full-time professional counselors hold a college degree in a psychosocial field or a comparable qualification, as well as specific advanced training in systemic counseling.

Regular continuing education ensures the quality of our counseling services. Personal competence and experience are just as important to us as professional qualifications. 

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Is the parenting counseling service at pme Familienservice truly confidential?

Confidentiality is the foundation of our service. All conversations remain anonymous, with no feedback provided to the company. Your employees can rest assured that their identities and concerns are protected.

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Can employees' family members also use the counseling service?

The parental counseling services are generally intended for both employees and their family members living in the same household, such as spouses, children, and parents.  

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