Young children watering a raised bed
Pedagogy
16.07.2025 Gabriele Strasser 8939

Top marks for our pme Lernwelten

The annual parent survey in our daycare centers and after-school care centers is an important part of pme Familienservice's quality management alongside parents' evenings, parent meetings and complaints management. Over 1,800 families took part in the Learning Worlds Parent Survey 2025.

The most important results

  • 97.2 percent of parents stated that their child enjoys attending the facility.
  • 96.5 percent bring their children to the facility with a good feeling.
  • 95.4 percent find the atmosphere of the facility friendly and inviting.
  • 95 percent stated that the educational staff respond to their child's needs and interests.
  • For 96.6 percent, the opening hours of the facility meet their needs.

What the parents say

In addition to options to click on, parents had the opportunity to formulate free feedback. The friendliness and openness of the teaching staff, the good childcare ratio and the long opening hours were mentioned particularly often. Here is a selection of the feedback:

"I think your support is great, the development meetings are also very helpful and the exchange is excellent." (Elke Buder)

"Friendly, highly competent staff who like to interact with children. Inviting, friendly atmosphere and good communication with parents." (Leila Chaleb)

"The childcare center is an absolute dream for us working parents and especially for our child." Ilyana Joerss

"We feel very comfortable and our daughter loves going to her group every day." (Maria Willerding)

"The exchange in the app, knowing if and when the child eats, sleeps, goes to the bathroom, getting pictures, being informed about birthdays parties, events"

"It's great that the children get fresh and healthy food cooked for them every day."

"... the animal-assisted pedagogy, the great people who work there!"

"The exchange via the pme app is great. Friendly educators and few childcare absences compared to other facilities."

 

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Every feedback is received

We are delighted that so many families took part in the parent survey. This gives us important information about the areas in which parents are satisfied and where there is room for improvement. We use a defined process to ensure that all feedback is received by the respective childcare center : After the evaluation, the survey team sends the results to the site managers, the specialist advisors and the facility managers. The on-site specialist advisory team discusses the results with the managers, the teams then evaluate them and develop possible improvements if there was critical feedback.

zero Go Germany: Advice for expats and foreign employees

Portrait pictures of different people
Offer
23.10.2024 Ifenna Ekezie 8527

Go Germany: Advice for expats

"Go Germany" is a pme offer for companies that supports expats and foreign employees by providing targeted consulting services to help them gain a foothold in Germany. 

Globalization, demographic changes and the rapid pace of change in the markets make it attractive for many companies, but also necessary, to acquire skilled workers from abroad. This is because they bring with them sought-after skills and valuable impetus for companies. 

Integrating international talent into the German labor market and social environment can be a demanding process for everyone involved - and poses challenges for HR managers, executives and expats.  

The challenge of expats and foreign employees in Germany 

Moving to a new, usually foreign country, combined with a new working environment, is challenging in many ways. In addition to language barriers, there are cultural differences, unfamiliar work structures and the often lonely everyday life due to a lack of a social network.  

According to the latest Expat Insider Study from 2023 by the expat network InterNations, expats find it particularly difficult to gain a foothold in Germany. In addition to the language barrier, the lack of digitalization, rigid bureaucracy and tense housing situation are the main causes of great frustration.

Germany ranks 50th in the "Ease of Settling Index" and therefore scores particularly poorly. 30% of the expats surveyed describe the German population as unfriendly towards foreign citizens, 55% find it difficult to make friends and 32% have no social network. Germany ranks 15th in the "Working Abroad Index" and the labor market and job security are among the best in the world, according to the respondents. Overall, 64% of expats in Germany are satisfied with their lives, compared to 72% worldwide. 

If expats do not receive sufficient orientation in the first few months and feel poorly integrated - at work, but above all in their social environment - there is a very high chance that they will leave the company again more quickly. 

This makes it all the more important to consider the integration of international employees into the social environment as well as everyday issues and to provide them with support services so that they feel at home in Germany outside of the work context.  

What services does "Go Germany" include?

As a leading provider of work-life balance solutions, pme Familienservice has more than 20 years of experience in psychosocial counseling and supporting employees in various life situations.  

"Go Germany", a special advisory service tailored to the specific needs of expats and foreign employees , has been compiled from the comprehensive advisory services offered by pme Familienservice .

Individual advice for expats and foreign employees

As part of the "Go Germany" product range, foreign team members receive individual advice and support to help them find their feet and settle in well in Germany.  

In the course of this, they receive helpful information on relevant organizational topics, such as

  • Requirements for opening a bank account  
  • Compulsory health insurance and advantages of the German health insurance system (private/statutory) 
  • Social security contributions and social security threshold 
  • Powers of attorney and living wills 
  • Doctor search and emergency numbers 
  • Ongoing costs, such as broadcasting fees and general insurance 
  • Everything to do with parents and children (finding a place at childcare center and school, financial support) 

In addition, trained specialist advisors from pme Familienservice are on hand to provide advice and coaching for all life situations. This includes 

  • Support in coping with emotional challenges such as homesickness and loneliness 
  • Stress management and resilience training  
  • Promoting mental health and well-being
  • Group coaching sessions for collegial advice and networking  

Service expansion of "Go Germany" in 2025

There will be special advisory and coaching services for expats and foreign managers to make it easier for them to arrive in Germany: 

  • General recommendations and tips for finding an apartment (deposit, portals, documents, etc.) 
  • Help with dealing with authorities (e.g. registration processes, deadlines and requirements) 
  • Tips for finding your way around everyday life (e.g. road traffic, local waste recycling system or special festivals/holidays) 

For HR departments and managers, there will be targeted support services to ease the burden of the onboarding process for foreign employees, for example in the form of administrative support, intercultural training, mediation services and workshops to promote team dynamics. 

 

Are you already familiar with our relocation service?

With our relocation service, you can support your employees with everything that a change of location entails. Find out more about our relocation services here.